• After-Sales Managers;
• Workshop Managers;
• All those who wish to specialize in this topic.
• The "Right First Time" Repair Method
• Technical Scripts/Arguments
• Use in Customer Relations
João Apolinário
Duration: 2 days
Location: Viragem Building
Price: €295/trainee (+VAT)
01. Volume of Registrations:
• 5% in case of two registrations;
• 10% in case of three or more registrations;
02. Viragem Customers (with active service):
• 15% discount;
03. Students (proof of enrollment required):
• 20% discount.
