Privacy Policy

Privacy Statement

When you use and interact with our website or services, communicate or contact us, visit our offices, or participate in our events, we may collect, use, share, and process information relating to you ("Personal Data"). This "Privacy Statement" summarizes our Personal Data processing practices and your related rights.

Responsible Entity

"Viragem Skills4Empowerment, Lda" VATPT510057519 is the controller of your personal data and is responsible for its processing, unless expressly specified otherwise in our Privacy Statement. For the avoidance of doubt, our Privacy Statement does not apply to the extent that we process Personal Data in the role of a processor on behalf of our customers. A reference to "gaps," "we," "us," or the "Company" is a reference to "Viragem Skills4Empowerment, Lda" and the relevant affiliate involved in the processing activity. The locations of "Viragem Skills4Empowerment, Lda" offices are provided below. Please see the "How to Contact Us" section below for our contact information.

Purposes for Which We Process Personal Data

We collect and process Personal Data for a variety of purposes, including:

• Processing your name and contact information to provide you with information about our products, manage your registration and participation in our training sessions, events, and webinars or for office visits, manage your registration for contests or promotions, provide customer support, or otherwise communicate with you;

• Processing device and usage data to develop, improve, manage, and personalize our website and services, to evaluate and improve the related user experience, to identify customer opportunities, and to ensure the security of our website and services and their continuous operation;

• Processing your billing information to complete transactions with you when you purchase our products or services;

• To provide you with the necessary functionalities during your use of our website and services, and to review capacity requirements and compliance with applicable terms of use;

• Displaying personalized advertisements and sending marketing communications about us, our products, and services; and

• Complying with our legal obligations under applicable laws and cooperating with public and governmental authorities.

We only collect and process your Personal Data to the extent necessary to fulfill these purposes and where we can rely on a legal basis for such processing, as set out in our full Privacy Statement. Where required, we will ask for your prior consent to the processing.

Who We Share Your Personal Data With

We may share personal data with various parties, including:

• Our contracted service providers who process Personal Data on our behalf for IT and system administration and hosting, research and analytics, marketing, customer support, and data enrichment;

• If you are using our services as an authorized user, with the customer responsible for your access to the services, to verify your account, investigate suspicious activity, and review compliance with our terms of use and policies;

• Sponsors of events, training sessions, webinars, or contests for which you register;

• Social media and third-party advertising networks, who typically act as separate controllers, so that we can advertise on their platforms;

• In individual cases, professional advisors who provide consulting, banking, legal, insurance, and accounting services, or if we are involved in a merger, reorganization, asset sale, or business combination.

Your Rights Regarding Your Personal Data

You have certain rights regarding your personal data, subject to local data protection laws. These rights may include:

• To access your Personal Data held by us (right of access);

• To rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, to ensure it is complete (right to rectification);

• To erase/delete your Personal Data to the extent permitted by applicable data protection laws (right to erasure; right to be forgotten);

• To restrict our processing of your Personal Data to the extent permitted by law (right to restriction of processing);

• To transfer your Personal Data to another controller, where feasible (right to data portability);

• To object to any processing of your Personal Data carried out on the basis of our legitimate interests (right to object). When we process your Personal Data for direct marketing purposes or share it with third parties for their own direct marketing purposes, you can exercise your right to object to such processing at any time without having to provide any specific reason for such objection;

• Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); Currently, Automated Decision-Making does not occur on our website or in our services;

• To the extent that we base the collection, processing, and sharing of your personal data on your consent, to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

How to Contact Us

To exercise your rights related to your personal data, or if you have any questions about our privacy practices, please email us at: Viragem Skills4Empowerment, Lda For the attention of our Privacy Team geral@viragem.pt Address: Rua Doutor António Luz, 1 | 2720-804 Amadora | Lisbon, Portugal