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Services (AS)
Workshop Service Sales and the Global Cycle
Face-to-Face Training
About the Course
In the midst of a revolution, where "Ownership" is progressively giving way to mobility solutions, the role of the Service Manager will become increasingly important. Gone are the days when the receptionist's function gave way to that of an attendant, simply trying to do what the customer asked. More and more, proactivity, customer focus, relationship building, a high capacity to diagnose needs, and the sale of mobility services are the major challenges for these professionals.
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