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GAPS auto: Step into a High-Performance Management Meeting

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A practical analysis of the trends defining the health of Automotive Retail (Video)

We often hear managers and board members say: "We need a new CRM to sell more." But if you are waiting for a computer program to sell cars by itself... we have bad news. That does not exist.

Software is merely the medium. What transforms a good team into a High-Performance team isn't the technology; it is the Management Culture.


In the video we are sharing today, we invite you to take the seat of the "Leader-Coach" and analyze with us a Real Trend Dashboard from an automotive retail group.

What will you see in this video?


We won't be looking at isolated cases. Instead, we will diagnose the "health" of the business through the variables of the Sales & Leadership Compromissus Model:

  • Business Oxygen (Acquisition): Without new entities entering the system, the cycle dies. We analyze acquisition stability and how to distinguish proactive effort from marketing peaks.

  • Managing the Future (Where the gold lies): Your salespeople contact hundreds of people who do not buy today. What happens to that information? Knowing how to identify the Projected Business Entry Date for 12 or 24 months down the line is what ensures sustainability.

  • "Ghost Deals" (The Illusion of Losses): In this video, we show a case where only 0.65 Losses are recorded for every Sale. Does that sound good? On the contrary. This tells us that many deals are being lost to the competition without the team even recording them. Managing the "No" is just as important as managing the "Yes."

  • Predictability (DPCN): The pulse of the activity. What is the team saying, with reliability, that they will close in the next 7 days?

  • GAPS as a Culture Tool: This analysis was performed using GAPS, a platform designed from the ground up for Automotive Retail—encompassing brands, used cars, and aftersales. But, as we state in the video, GAPS is, above all, a School. It is the place where management materializes and where we transform data into human competence.


Your thoughts? What have you identified that could improve your team's management?


To learn everything about the GAPS Management Platform, talk to us—you can start right here: https://www.viragem.pt/en/sabermaisgapssales

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